Q：What is ACTV ? What we do?

Australia Chinese Television Station (ACTV) is a new independent and different from existing media stations, we called ourselves the “New Media” television station. We using Australia Online (AUOL) Chinese website, as our release platform, and using broadband internet connection to sending signals, which our customers can receive it in a traditional form-through normal TV, in this station Aus-China Media Productions Studio will be the main production department, ACTV is the one and only New Media in Australia using Chinese broadcasting Television Station.


Q：What sort of speeds can I expect on ADSL2+ ?

ADSL2+ ensures a smoother and more satisfying online experience with download speeds typically much faster than standard ADSL. More than half of our broadband2+ customers experience speeds in excess of 10,000kbps with a small percentage clearing 20,000kbps, up to 24,000kbps.


Q：What are Peak and off peak time?

Consists of peak (9am - 2am) and off peak (2am - 9am) customer’s local time) download quota. Speed will be shaped for the period in which the download quota has been exceeded (peak and/or off peak).


Q：What is shaping?  What happened if I exceed my quota?

Shaping is the technical term used for slowing the speed of your connection when you reach your total traffic allowance for the period in which it has been allocated. If you exceed your download limit, your connection speed will be shaped to a slower speed.

Speed will be shaped to 64k once inclusive download quota is reached until the start of the next billing month.


Q：What we have in our IPTV ？

There are 38 channels include in the Free IPTV, such as CCTV, HUNanTV, ChongQingTV and so on. And ACTV also provides our own channels.


Q:How to watch IPTV?

The ACTV service brings you all your favorite TV shows, ready to watch whenever you want. Plus it can connect to the Internet, using your home network, to deliver movies, music, photos, and more—right to your TV. All at your command with one simple remote control.


Q：What is the resolution of the IPTV？

The resolution of the programs that we provided is 1024 X768 pixel which is double size of the traditional TV programs. And we also provide Full - HD programs in the future.


Q：what is the download quota for IPTV?
When you watch IPTV the download quota excluded in the plan that you choose.


Q:What we could get from IPTV, except Internet service and IPTV programs?

We have VoD (video on demand), audiences can watch they favorite TV series and new release movie. And we have the copy right for all the shows and movies.


Q：Do I need to set up satellite dish antennas?

No, because you receive the IPTV programs are based on the internet service.



Q：Can I get the ADSL 2+plan if I am not in Melbourne?

certainly, you can receive our service at anywhere in Australia.



Q：Can I have IPTV service only? Are there any initial charges?

There is no set up fee and much less than you're probably thinking. Once you decide you're ready to get IPTV, you'll buy set top box and start paying for service (monthly or annually). Our IPTV set top box is $295.99. The IPTV service is $29.95 per month.